Privacy Policy

Introduction

This Privacy Policy describes how SkyScribe ("we," "us," or "our") collects, uses, and discloses information when you use our website and services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.

Information We Collect

We collect various types of information to provide and improve our Services:

Information You Provide to Us:

  • Account Information: When you sign up for our Services, we collect personal details such as your name, email address, company information, and billing information.
  • Customer Communications: If you contact us directly, we may collect additional information, such as the content of your messages and any attachments.

Information We Collect Automatically:

  • Usage Information: We automatically collect data on how you interact with our Services, including the pages you visit, features you use, and other activity within our platform.
  • Device and Connection Information: We may collect information about the devices you use to access our Services, including IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your interactions with our Services. This helps us enhance functionality and personalize your experience.

How We Use Your Information

  • Provide and Improve Our Services: To operate, maintain, and improve our Services, including personalizing content and features for a better user experience.
  • Communicate With You: To send updates, respond to inquiries, and provide customer support.
  • Marketing: With your consent, we may use your information to send marketing communications regarding product updates, promotions, or other offers we think may be of interest to you.
  • Compliance and Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to request correction of any inaccurate or incomplete data.
  • Deletion: In certain circumstances, the right to request deletion of your personal data.
  • Objection and Restriction: The right to object to or request restrictions on certain data processing activities.
  • Data Portability: The right to request a copy of your personal data in a structured, machine-readable format.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@skyscribe.com.

Last Updated: 12/23/2024